Quality in Journalism is different things to different people.
According to ISO 9000, quality is always relative to a set of requirements.
The quality of something can be determined by comparing:
- a set of inherent characteristics with
- a set of requirements.
If those inherent characteristics meet all requirements, high or excellent quality is achieved. If those characteristics do not meet all requirements, a low or poor level of quality is achieved.
According to this definition, quality is a relative concept.
By linking quality to requirements, ISO 9000 argues that the quality of something cannot be established in a vacuum.
The quality of something can be determined by comparing:
- a set of inherent characteristics with
- a set of requirements.
If those inherent characteristics meet all requirements, high or excellent quality is achieved. If those characteristics do not meet all requirements, a low or poor level of quality is achieved.
According to this definition, quality is a relative concept.
By linking quality to requirements, ISO 9000 argues that the quality of something cannot be established in a vacuum.
Quality is always relative to a set of requirements.
SOURCE: http://www.praxiom.com/iso-definition.htm
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